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UAN activation and Aadhaar linking with face authentication (UMANG): step by step and common fixes

Quick answer

EPFO now requires Aadhaar Face Authentication (FAT) in the UMANG app for new UAN generation and activation. Install UMANG and AadhaarFaceRD, choose EPFO → UAN Allotment & Activation, enter your Aadhaar and mobile, and scan your face. An activated, Aadhaar-verified UAN is needed for PF passbook, withdrawals, transfers and the ₹15,000 first-job incentive (PM-VBRY). If your name or date of birth differs from Aadhaar, fix it through a Joint Declaration with your employer.

Key facts Last verified: 25 Sep 2026

ItemDetailsSource
Face authenticationMandatory for new UAN generation and activation via UMANG (from Aug 2025)EPFO
AppsUMANG + AadhaarFaceRDEPFO / UIDAI
Member portalunifiedportal-mem.epfindia.gov.inEPFO
Data correctionJoint Declaration (JD) submitted online with employer approvalEPFO
Helpline1800-118-005EPFO

Activate UAN with face authentication

  1. Install UMANG and AadhaarFaceRD on an Android phone.
  2. In UMANG, open EPFO → UAN Allotment and Activation (or “Activate UAN”).
  3. Enter your Aadhaar number and mobile number, give consent, and verify with OTP.
  4. Tap face authentication and scan your face in good light.
  5. On success, your UAN is activated and details are fetched from Aadhaar. You receive the UAN and a password by SMS. Log in to the member portal and change the password.

Common problems

ProblemFix
OTP not receivedOTP goes to your Aadhaar mobile — update it if old (how)
Face not matchedBetter light, no glasses; update Aadhaar photo if very old
Name/DOB mismatch between EPFO and AadhaarFile a Joint Declaration online on the member portal; employer approves
Employer can’t file your PFUAN not Aadhaar-linked — complete activation first
“Invalid credentials” loopUse “Forgot password” with Aadhaar OTP; clear app cache

Frequently asked questions

Is face authentication mandatory for UAN activation?

Yes, EPFO requires Aadhaar face authentication through the UMANG app for new UAN generation and activation.

Why do I need an activated UAN?

To view your PF passbook, update KYC, transfer or withdraw PF, and to receive incentives like the PM Viksit Bharat Rozgar Yojana ₹15,000.

My name in EPFO is different from Aadhaar. What should I do?

Submit a Joint Declaration on the EPFO member portal with supporting documents; your employer approves it and EPFO updates the record.

Official links

Use only these government websites. HumainOne is not connected to any of them.

Disclaimer: HumainOne is an independent information website. We are not affiliated with UIDAI, the Income Tax Department, EPFO, NPCI, the Election Commission, the Government of Maharashtra or any government body. We do not accept applications, documents or fees. Information is checked against official sources on the date shown but rules change — always confirm on the official website before acting. Calculators give estimates, not official figures, and this is not tax or legal advice.